Coronavirus - What We Are Doing
Hello there,
We have introduced a number of new measures and practices and we will keep you up to date with what’s going on right here
General
We remain open and all deliveries are taking place as planned but with new restrictions.
**We have very limited manpower on our phone lines and any enquiries should be directed to relevant departments by email**
- Sales enquiries: Email : sales@quatropi.com
- Delivery enquiries: Email : delivery@quatropi.com
- After sales service enquiries: Email : service@quatropi.com
- Accounts enquiries: Email : accounts@quatropi.com
Sales
- For enquiries by telephone, we are now open 9am – 6pm Monday to Friday
- Our online chat facility and email response will be open 9am – 6pm Monday to Friday and 10am – 4pm on Saturday
Showrooms
- Our Indoor showrooms are now open by appointment only. Please email sales@quatropi.com to arrange an appointment. Please note that face masks will be required to be worn in showrooms.
Delivery
Please rest assured we are doing everything we can to get your goods to you as quickly as possible.
We will be delivering all existing and new orders placed over this uncertain time with new restrictions
- 2 man deliveries are now available (if applicable).
- Orders for large items will be delivered by agreed appointment
- We are happy to leave goods in a designated “safe place” without signature should you wish
- Assembly options of goods will be restricted
- Due to a larger than average order book we may use 3rd party pallet couriers to help get your items to you as quickly as we can
- If you have any queries regarding our new restrictions, please email us at delivery@quatropi.com
Service
- If you have any queries or issues with your product during this time please email service@quatropi.com
Product Availability
We have complete confidence in the delivery timings stated for all items currently advertised on our website. The exception to this is our made to order bespoke items, which may well experience some timing disruption
