Product Warranties - Quatropi

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Product Type	Examples of products	14 day no-quibble returns period ?		Full warranty period	What's included	What's excluded		Free Extended manufacturing / structural warranty period	What's included	What's excluded
Sofas and Armchairs	All indoor sofas, Armchairs and related accessories	Sorry but no as they are made to order.		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		10 years	Manufacturing defects on the construction of the frame, springs, hardware and feet.	Fabric wear & cushion shape.
Cabinets & Tables in stock	Dining tables, coffee tables, end tables, desks, sideboards, cabinets, bookcases, display units, tv stands.	Yes		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		n / a
Cabinets & tables made to order.	Dining tables, coffee tables, end tables, desks, sideboards, cabinets, bookcases, display units, tv stands.	Sorry but no as they are made to order.		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		2 years	Hardware failure, structural integrity, surface adhesion	Damage from wear, scratches, knocks. Broken or chipped glass, issues arising from incorrect assembly, misuse, fading from direct sunlight.
Dining Chairs, Office Chiars and Barstools	Dining chairs, office chairs, occasional chairs in stock, barstools.	Yes		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		n / a
Beds	Complete beds, headboards, side table, benches	Sorry but no as they are made to order.		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		3 years	Timber frame, structural integrity, moving parts & feet	Fabric wear & cushion shape. Broken slats.
Garden Furniture	Dining sets, sofa sets, daybeds, sunbeds, hanging chairs, accessories	Yes		1 year	Any fault with the product.	Damage caused by customer, misuse or overloading		2 years	Structural integrity, materials, hardware.	Weather damage, goods shipped outside of the UK, furniture covers, cushions left unprotected outside for prolonged periods
Electical items	Lighting, furniture with integrated lighting	Yes		1 year	Any fault with the product.	Damage caused by customer.		n / a
Accessories	Ornaments, Mirrors, Artwork	Yes		1 year	Any fault with the product.	Damage caused by customer / fitting / hanging probems		n / a
Dreamweavers	Rugs, cushions, throws	Yes		1 year	Any fault with the product.	Damage caused by customer.		n / a