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Warranty Information

Product type Example of products 14 day no quibble returns? Full warranty period What's included What's excluded Free extended manufacturing/structural warranty period What's included What's excluded
Sofas and Armchairs All indoor sofas, armchairs and related accessories Sorry but no as they are made to order 1 year Any fault with the product Damage caused by customer, misuse or overloading 10 years Manufacturing defects on the construction of the frame, springs, hardware and feet Fabric wear & cushion shape
Cabinets & Tables in stock Dining tables, coffee tables, end tables, desks, sideboards, cabinets, bookcases, display units, tv stands Yes 1 Year Any fault with the product Damage caused by customer, misuse or overloading n / a    
Cabinets & tables made to order As above but highlighted as "Made to order" Sorry but no as they are made to order 1 Year Any fault with the product Damage caused by customer, misuse or overloading 2 years  Hardware failure, structural integrity, surface adhesion Damage from wear, scratches, knocks. Broken or chipped glass, issues arising from incorrect assembly, misuse, fading from direct sunlight
Dining Chairs, Office Chiars and Barstools Dining chairs, office chairs, occasional chairs in stock, barstools   1 Year Any fault with the product Damage caused by customer, misuse or overloading n / a    
Beds Complete beds Please check with us as some beds are made to order and some not 1 Year Any fault with the product Damage caused by customer, misuse or overloading 3 years Timber frame, structural integrity, moving parts & feet Fabric wear & cushion shape. Broken slats
Garden Furniture  Dining sets, sofa sets, daybeds, sunbeds, hanging chairs, accessories   1 Year Any fault with the product Damage caused by customer, misuse or overloading 2 years  Structural integrity, materials, hardware Weather damage, goods shipped outside of the UK, furniture covers, cushions left unprotected outside for prolonged periods
Electrical Items Lighting, furniture with integrated lighting   1 Year Any fault with the product Damage caused by customer, misuse or overloading n / a    
Accessories Ornaments, mirrors, artwork   1 Year Any fault with the product Damage caused by customer / fitting / hanging probems n / a     
Dreamweavers Rugs, cushions, throws   1 Year Any fault with the product Damage caused by customer n / a